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An interesting story…

First of all ManualsFountain would like to give thanks to all the people organizing this wonderful event.
The JoomlaDys NL took place on April 23^rd and 24^th, 2010 in Utrecht and ManualsFountain was there, with an interesting story to tell.

Getting ready to give the presentation. Beamers and laptops...

Supporting your clients…

As a web developer you need a very keen eye to see where your customers will have difficulties managing their new websites. So you need to support them. But how? There are many ways of support and some are quite time consuming and some are very frustrating for end-users. The fun of your job is going quickly down the drain if 20 customers are calling about the same problem, and the problem is a basic Joomla action or feature.

The view of the End-User

Marc Barteling , CEO of ManualsFountain.com, presented the case of Natascha, the end-user of Joomla and the difficulty she had with finding the best way to change her websites menus. Marc outlined that there were lots of sources for help and Natascha tried each source. Some were frustrating to use, others were hard to access.
Fortunately, ManualsFountain has a solution available for the support problems that lots of web developers face: Professional Video-Tutorials. These video tutorials take the end-user  through Joomla step-by-step, making them familiar with all the basics. Natascha was happy to use them, so why not let your end-users try them?

"Joomla is not about Joomla."

Joomla and Origami?

For the people in the room listening to Marc’s presentation, there was some interaction too, to make them understand how difficult Joomla can be for someone who’s never used it, the audience was given a sheet of origami paper, and told to fold the ManualsFountain origami logo from it. No-one succeeded to fold the bird, without support and instructions. This way Marc made the audience understand the value of good end-user support.

Other JoomlaDays experiences

We also visited other presentations during the day. A lot was learned from the lead man of 2Value, Henk van Cann. We were surprised by Henk-Willem Laan with the inspiring story about the Marshal Smith Syndrome and how Joomla helped him and his son.  At the end of the day we had some good laughs about Brian Teenman’s story about how Joomla got its name.

Learn more about ManualsFountain.com

ManualsFountain’s Video-Tutorials were met with great enthusiasm on the JoomlaDays.
Want to know why? Click here to learn more about our Joomla video-tutorials in English or Dutch.

Our first Joomla Days. Good content, interesting people and well organized.

More info:

• View the full presentation we gave at the JoomlaDays NL 2010 on Slideshare.

• And coming up soon: a video from Marc’s presentation: Joomladays NL 2010, the Movie !

We have just released the Joomla manual for end-users. The Joomla manual consists of 22 professional video tutorials, with an English voice-over and English subtitles. Next week, we will publish the Dutch version, also with English voiceover, and subtitles in Dutch.

The German, French and Spanish version will be released in Q1 of 2010, and more languages will follow after that.

Curious to see what the manual has to offer?

• Go to the ManualsFountain.com website, for the full Joomla manual, demo video tutorials, a free 7 days trial account, subscribing, and more.
  or:
• View the Table of contents of the Joomla manual
• View our Joomla compilation demo (2:14 min)
• A sneak preview to a full Joomla video tutorial, on Managing Content in Joomla (13:53 min)

Release plan:

We plan to release the different versions according to this repleaseplan:

• Joomla! Manual, English version- december 10, 2009 (English voice-over, English subtitles)
• Joomla! Manual, Dutch version - december 15, 2009  (English voice-over, Dutch subtitles)
• Joomla! Manual, German version – january 2010 (English voice-over, German subtitles)
• Joomla! Manual, French version – january 2010 (English voice-over, French subtitles)
• Joomla! Manual, Spanish version – january 2010 (English voice-over, Spanish subtitles)

Curious to see what the manual has to offer?

• View the Table of contents of the Joomla manual
• View our compilation demo (2:14 min)
• A sneak preview to a full video tutorial, on Managing Content in Joomla (13:53 min)

We will focus on these aspects:

• What does this plugin do?
• What’s the use of it for you?
• And we’ll create a short video tutorial, to give you an overview of the main features of the plugin.

Our Joomla Plugin reviews will help:

• Internet agencies in advising their clients on these plugins, and
• End-users of Joomla to get a quick grasp of these plugins.

All in our quest to help end-users get the most out of their open source applications.

We offer the best Manual for Joomla!, the easy-to-use Content Management System, used to create and maintain websites.
This manual offers excellent and professional video tutorials, helping end-users to work with Joomla.

Our Joomla Manual offers video tutorials on:

Introduction

Basic principles [Free demo!]

Topics: What is Joomla? | Features
Summary: Introduction to the basic principles of Joomla!.  What IS Joomla!, what are its uses, and how can you benefit from using it.

Getting around

Interface

Topics: Front End vs. Back End | Pre-Installed Templates | Navigation | Control Panel
Summary: In this movie, you will learn about the front and back-end of Joomla!, templates, navigation and control panel functions. This will help you feel comfortable in the Joomla! environment.

Managing Users

Topics: What is the User Manager? | Types of Users | Adding Users | Front-end Login | Back-end Login | Resetting Passwords
Summary: This movie will explain the different types of users, how to add users, how to login on the front-end vs. back-end, and how to reset passwords.

Editing content

Managing Content [Free demo!]

Topics: Managing Your Front Page | Managing Your Articles | Adding Articles | Removing Articles
Summary: In this movie, you will learn how to manage your front page as well as add, remove and manage the artices for your website.

Formatting

Topics: Accessing the Editing Area | Using Toolbars and Buttons | Formatting Text | Changing Your Styles | Horizontal Line | Pagebreaks | Read More
Summary: This movie will show you how to access the editing area, format text and use the editor toolbars and buttons. In addition, you will learn how about styles, horizontal lines, page breaks and read more links.

Copying and Pasting Text

Topics: Cut, Copy and Paste | Paste as Plain Text | Paste from Word
Summary: In this movie, you will learn how to cut, copy and paste text within an article using the editor. You will also learn how to use additional paste options, including pasting plain text and pasting text from Microsoft Word.

Using Tables and Lists

Topics: Inserting Tables | Modifying Table Layout | Inserting Lists
Summary: In this movie, you will learn how to insert tables, as well as bulleted and numbered lists in your articles using the editor. You will also learn how to modify table layout including formatting tables and changing table properties.

Creating Links

Topics: Links to Other Webpages | Links to Email Addresses | Internal Links-Same Page
Summary: This movie shows you how to insert links within your articles to navigate to other webpages in your site, other websites, or email addresses.

Inserting Images

Topics: Adding Images | Editing Image Properties
Summary: In this movie, you will learn how to insert images in your articles as well as edit image properties including width, height, border, spacing and alignment.

Viewing Source Code

Topics: How to View Source Code | Editing Source Code
Summary: This movie will show you how to view and edit HTML source code.

Using Other Tools

Topics: Locked Items | Global Check-in |
Summary: In this movie, you will learn how to identify items which are locked for editing, or “checked out”. In addition, you will see how to use the Global Check-in process to unlock items.

Organizing Content

Using Sections

Topics: What are Sections? | Section Manager | Adding a Section |
Summary: This movie will explain what sections are, and show you how to add or edit sections by using the Section Manager.

Using Categories

Topics: What are Categories? | Category Manager | Adding a Category
Summary: This movie will explain what categories are, and show you how to add or edit categories by using the Category Manager.

Changing Your Menus

Topics: Menu Manager | Adding Menu Items | Deleting Menu Items
Summary: In this movie, you will learn how to customize all the menus on your website, including adding and deleting menus and editing system parameters for menus.

Media Manager

Topics: Creating a Folder | Uploading an Image | Deleting an Image
Summary: In the movie, you will learn how to use the Media Manager to upload, organize and delete images for use on your website.

Using Components

Banners

Topics: Managing Banners | Banner Module Parameters | Adding Banners | Testing Your Banner | Modifying Your Banner
Summary: This movie will show you how to use the Banner Manager to add and modify banner, and edit banner module parameters.

News Feeds

Topics: Managing News Feeds | Modifying Newsfeed Links
Summary: This movie will show you how to manage your news feeds and modify news feed links for your website.

Polls

Topics: What are Polls? | Adding a Poll | Placing a Poll on Your Site | Modifying Your Poll
Summary: In this movie, you will learn how to place a poll on your website to learn more about your visitors, including adding a poll, modifying a poll and testing a poll on your site.

Web Links

Topics: What are Web Links? | Managing Web Links | Web Link Categories | Adding Web Links | Testing Your Web Links | Modifying Your Web Links
Summary: This movie will explain how to use and manage web links on your website’s menus. You will learn how to add, modify and test web links.

Using Extensions

Newsflash

Topics: What is a Newsflash? | Newsflash Articles
Summary: In this movie, you will learn how to use newsflash articles to post announcements and news on your website.

Plug-Ins

Topics: What are Plug-ins? | Managing Plugins
Summary: This movie will explain what plugins are, and how to use them on your website to expand the capabililites of your site.

Languages

Topics: What Languages are Available? | Adding Languages | More About Languages
Summary: This movie will discuss language availability, how to add languages and how to change the default front-end language for your website.

Additional Reference

More Sources for Help

Summary: This is a PDF, not a movie. This section of the manual includes links, references and additional help information. Refer to these helpful resources for quick reference or for printable PDF guide.

User Comparison Chart

Summary: This is a PDF, not a movie. This section of the manual includes User Comparison Chart to compare access levels and roles for usage.

Go to the ManualsFountain.com website to subscribe to this manual, or to get a free 10-days trial account.

This movie is a compilation of some video tutorials from our Joomla Manual, and will give you an excellent impression of what we have to offer. For more Joomla video-tutorials, visit www.manualsfountain.com.

In this movie, you will learn how to manage your front page as well as add, remove and manage the artices for your website.

For more Joomla video-tutorials, visit www.manualsfountain.com.